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Corporate Transparency

The principle of Transparency is part ofthe Socio-environmental Responsibility program adopted by the Group and in line with the International Standard ISO 2600, launched in 2010, and adopted by ABNT in 2010 reassuring commitment to its clients and public in general to provide the parties concerned, in accessible, clear, understandable and timely manner, all information about facts or documents that may affect them,  except when protected by commercial confidentiality or in case disclosure may cause harmful environmental or social consequences.





Available documents are:

  • Title deed and other land related documents;
  • Occupational Health Medical Control Program, Environment risk prevention programs, PAE, Technical Report of Working Environment Conditions;
  • ECP, ECR, EIS, Probe Diagnostics and other socio-environmental studies;
  • Documents related to reviews of areas of high conservation value;
  • Integrated Management System Manual, Rules of Procedures and Operational Routines;
  • Claim Details Report;
  • Long term Economic and Financial Sustainability Plan;
  • Negotiation and Land Acquisition Procedures;
  • Continuous Improvement Plan;
  • RSPO certification reports;
  • Respect for Human Rights Policy (launched in 2016);
  • Current and historical prices paid to FFB suppliers;
  • Procedures for recruitment, selection, hiring, promotion, retirement and dismissal;
  • Minutes of meetings with unions;
  • Collective bargaining agreement.

FFB Prices(download)

Maps of Family Farmers and Integrated Outgrowers

PROCEDURES FOR DEALING WITH GRIEVANCES AND COMPLAINTS (used to prevent and address any kind of conflict, including land’s).

Interested parties should contact Agropalma through phone (91) 4009-8159 - or by email

The Agropalma Group believes full corporate transparency can only be achieved when companies establish conditions for stakeholder to freely express themselves. Therefore, Agropalma is committed to do not act to inhibit the legal and regular activities of human rights defenders, whistleblowers, complainants and community spokespersons, nor will take any action to restrict the freedom of expression, freedom of association or the right to peaceful demonstration of such persons.

Agropalma is always willing to dialogue with stakeholders that wish to understand our operations and their impacts, as well as to report on any situation understood by them as a disrespect to human rights or any corporate commitment assumed by company.

To that end, human rights defenders, whistleblowers, complainants, community spokespersons and other stakeholders may use any of the various communication channels provided by company, including the e-mail The message will be received by the Corporate Communication Adviser and/or the Corporate Social and Environmental Responsibility Manager. We ensure confidentiality of the identity, in case claimant request it. The report can also be done 
anonymously using Alô Agropalma hot line 0800 7090 706.

Details of all stakeholders demands, including complaints, can be accessed here (in Portuguese).

In 2019 company had 4,259.5 full time equivalent (FTE) employees. 149 of them were part-time employed apprentices. Women totalized 594 people, working mainly as non-executive staff. Amongst management positions, women represents 15%. Agropalma is aware that women can contribute much more with our company and therefore our Human Resources Department is implementing a set of practices to improve women participation in several areas of the company. One of these practices is promoting a balanced composition (50/50) amongst the apprentices.

Following the changes in Brazilian Labor Laws, Agropalma started to hire employees using fixed-term employment contracts. These contracts are applied only for specific situations as illness and maternity leave replacement or crop peak season.In 2019, during the peak season these employees represented 13,26% of our workforce. It is important to register that all employees hired under fixed-term contracts have the same rights, conditions, payments and benefits as the regular employees.

The minimum wage paid by Agropalma in 2019 was BRL 1001.00, while the national minimum wage was BRL 998.00.This is the basic salary and the ratio for this basic salary earned by women and men is equal to 1, what means there is no difference due the gender.

Regarding Occupational Safety and Health, in 2019 Agropalma Group had a lost time accident rate of 1.74 per 200,000 working hours and a severity rate of 5.87 lost day per accident in average. There was no fatalities in 2019. Company and its FFB suppliers are committed to always improve Occupational Safety and Health performance and address any relevant issue. In order to make it happen, several trainings on the theme are provided to our own workers as well as to FFB suppliers and their worker teams.

Agropalma operates five extraction mills. All processes FFB from own company plantations. Two of them also processes FFB delivered by schemed family farmers and integrated outgrowers, as well as from independent third parties. In 2019, 75% of all FFB processed in our mills came from our own plantations, 16% from integrated outgrowers, 6% from family farmers and 3% from one independent supplier. It is important to emphasize that each of the five mill is equipped with its own kernel crusher facility. All external FFB entering the mills are covered by a contract with the producer. There is no intermediaries, collection centers or middlemen and our mills do not process kernel from other companies. In this way, each mill have 100% of FFB processed traceable to plantations level, as well as 100% of the kernel crushed also traceable to the plantation level.

In 2019, 83% of the oil processed in our refineries were sourced directly from the mills and plantations that were in compliance with our sustainable sourcing policy. For the remaining 17%, sourced from traders (indirect), we have information up to the mill and, as we are not assessing their plantations yet, we cannot provide a statement. Despite of that, 100% of our suppliers have signed the commitment to our sustainable sourcing policy, which is an important step for the commitment of our supply chain.

It is important to register that all Agropalma operations are fully committed with legal compliance, including with the payments of all applicable taxes and tributes. Brazil has a very complex tax regulatory environment and, therefore, company has a team, commanded by a specialized manager, which identify, plan and execute all taxes payments. The compliance of our taxes payments is monthly assessed by our corporate audit team and annually verified by the external independent audit company.