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    Our Channels – Ombudsman and Alô Agropalma

    Agropalma provides two official reporting channels, operated through a system that ensures independence, confidentiality, and impartiality.

    The Agropalma Ombudsman handles requests, inquiries, suggestions, and complaints regarding service, operations, or conduct, as well as compliments. These are addressed by the managers of the responsible departments, with a response time of up to 20 business days.

    Alô Agropalma, in turn, is a whistleblowing channel, particularly dedicated to report actions that violate our Code of Conduct, as well as illegal or irregular practices affecting company properties or surrounding areas. Reports are investigated by Internal Audit, and decisions on appropriate measures are made by the Ethics Committee, with a response time of up to 60 days.

    Submissions may be made either with identification or anonymously, through the available channels, with full security and confidentiality.

    Access the Agropalma Ombudsman
    for complaints, compliments and suggestions

    Access Alô Agropalma
    Whistleblowing channel

    Press Office – RPMA Comunicação

    [email protected]
    Edvaldo Chequetti
    (11) 99686-7410

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    Send your CV to: [email protected]

     

    Our address

    Tailândia / PA
    Agropalma S.A.

    Rod.PA 150 s/n Km 74 esquerdo
    Tailândia, Pará
    CEP: 68695-000

    Belém/ PA
    Companhia Refinadora da Amazônia

    Rodovia Arthur Bernardes Nº 5.555
    Bairro Tapanã
    CEP: 66825-000

    São Paulo/ SP

    Alameda Santos, 771, 8th floor.
    Cerqueira Cesar, São Paulo, SP
    CEP: 01419-001

    Tailândia / PA
    Agropalma S.A.

    Rod.PA 150 s/n Km 74 esquerdo
    Tailândia, Pará
    CEP: 68695-000

    Belém/ PA
    Companhia Refinadora da Amazônia

    Rodovia Arthur Bernardes Nº 5.555
    Bairro Tapanã
    CEP: 66825-000

    São Paulo/ SP

    Alameda Santos, 771, 8th floor.
    Cerqueira Cesar, São Paulo, SP
    CEP: 01419-001

    Business representatives

    Brazil

    • North
    • Northeast
    • Central-West
    • Southeast
    • South
    • Other regions

    Paraguay

    Uruguay

    Argentina

    USA

    Canada

    Germany